Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of the website, online store, and related services operated by Oroboros (collectively, the “Services”).

By using our Services, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use the Services.

1. Eligibility and Accounts

By using the Services, you confirm that you are of legal age in your country or that you have the legal authority to allow minors under your care to access the Services.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

You are responsible for protecting your login credentials and for all activity that occurs under your account.

2. Products

We make every effort to display our products as accurately as possible. However, minor differences in colour and appearance may occur depending on your device.

The display of products does not constitute a legally binding offer.

A purchase agreement is only formed once we have confirmed your order.

We reserve the right to modify or discontinue products, limit quantities, or update product descriptions without prior notice.

Your statutory rights under EU law remain unaffected.

3. Orders

By submitting an order, you are making an offer to purchase.

We reserve the right to refuse or cancel an order, including in cases where we suspect that the purchase is intended for resale.

Once order processing has begun, cancellation may no longer be possible.

Returns and refunds are governed by our Return and Refund Policy.

Purchases are intended exclusively for personal, non-commercial use.

4. Prices and Payments

Prices and promotional offers may change without prior notice.

The price displayed at the time the order is placed will apply.

Prices generally do not include taxes, shipping costs, customs duties, or other applicable charges, which are the responsibility of the customer.

You agree to provide valid payment information and authorise us to charge the full amount of your order, including any applicable shipping costs and taxes.

5. Shipping and Delivery

Processing and delivery times are estimates only.

We are not responsible for delays caused by circumstances beyond our control.

Once the parcel has been handed over to the carrier, the risk passes to the customer.

Customs duties and import taxes are the responsibility of the customer.

6. Intellectual Property

All content made available through the Services is the property of Oroboros or its licensed partners and is protected by intellectual property laws.

Content may only be used for personal, non-commercial purposes.

Any other use requires prior written permission.

7. Third-Party Tools and Links

Third-party tools and links are provided on an “as is” and “as available” basis.

We are not responsible for the content, practices, or policies of third parties.

Your use of third-party services is at your own risk.

8. Relationship with Shopify

The Services are hosted on Shopify, while purchases are made directly with Oroboros.

Shopify is not responsible for any damages arising from transactions made through our store.

You agree to indemnify Shopify to the extent applicable.

9. User Content and Feedback

By submitting content to us, you grant us a worldwide, perpetual, royalty-free licence to use such content for commercial purposes.

You confirm that you own or otherwise have the necessary rights to any content you submit.

10. Prohibited Uses

You may not use the Services for unlawful, deceptive, or harmful purposes, including:

• distributing malware;
• collecting personal information without consent;
• circumventing or interfering with security measures.

Violation of these Terms may result in the suspension or termination of your access to the Services.

11. Termination

We may suspend or terminate your access to the Services if you violate these Terms.

Any obligations incurred before termination will remain in effect.

12. Disclaimer of Warranties

The Services and products are provided on an “as is” basis without warranties.

We do not guarantee that the Services will be error-free, secure, or continuously available.

13. Limitation of Liability

To the extent permitted by law, neither Oroboros nor Shopify shall be liable for indirect, incidental, or consequential damages.

14. Indemnification

You agree to indemnify Oroboros and Shopify against claims arising from your violation of these Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, this will not affect the validity or enforceability of the remaining provisions.

16. Entire Agreement

These Terms, together with our other applicable policies, constitute the entire agreement between you and us regarding your use of the Services.

17. Governing Law

These Terms are governed by applicable European Union law. Local consumer protection laws may also apply.

18. Changes to These Terms

We may update these Terms from time to time.

By continuing to use the Services after any changes have been made, you agree to the updated Terms.

19. Contact

If you have any questions, please contact us at:

📧 (email)